Technology

To use the SignVideo call centre you need to have compatible technology.
You will need to have one of these connections:

• Fast broadband internet connection for an IP videophone or videoconferencing unit. (high quality home broadband connection, office LAN or a WAN system)
• ISDN6 connection
• HSPA (post 3g) mobile network connection

You will need to have one of the following

• Broadband videophone
• Corporate videoconferencing unit
• Webcam with videoconferencing software
• ISDN6 videophone
• HSDPA enabled (post 3G) mobile videophone

Which Videophone?

If you would like advice you may visit Significan’t and look at our range of equipment to help you make the right choice for you, so you can make an informed decision about which one you want to go out and buy.

Cost: What help is available?

• Public Sector Service Providers: SignVideo is able to provide equipment to any public sector organisations thanks to funding received from the Department of Community and Local Government, for the duration of the service itself.
• Deaf People at Home: Good news! Some councils have agreed to offer deaf people the choice between a minicom or a videophone.  If you choose the videophone make sure you have a good quality home broadband connection.
• Deaf People at Work: If you are working, you may be aware of the access to work programme. It is now possible to use video-conferencing and a service level agreement with SignVideo Interpreting services to meet your work interpreting needs, fast and hassle free.  Click here for an Access to Work query form.

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