What are the benefits of using SignVideo BSL interpreting?
Having phone calls relayed in BSL via video can increase your independence and make your life easier. You can:
Contact your hearing family and friends
Make personal appointments privately
Talk independently to your children’s teachers, find out information about services, arrange deliveries, buy tickets and many more – just like hearing people do
Contact customer service helplines easily
Have your letters translated from English to BSL, and from BSL to English when you write back
So how does the video interpreting service work?
You can access SignVideo from your computer or laptop with a webcam, tablet or smartphone (iOS or Android). We can even provide you a dedicated videophone if you need it. All you need is a high-speed broadband connection or a 3G/4G data plan on your mobile device.
You simply connect to the SignVideo service by clicking on the app. You will then be connected to one of our professional and fully qualified interpreters via video. They will dial the person or number you want to call and simply relay the conversation between BSL and English instantly and in real time.
How do I get SignVideo?
You can apply for Direct Payment / Personal Budget to have SignVideo at home. Choose the best plan for you, just like you would with a mobile phone tariff. The next step for you is to contact your local social services and ask for a Direct Payment / Personal Budget assessment. Find them online by clicking here.
If you are at work and want to access SignVideo to make and receive BSL interpreted phone calls, you can apply for Access to Work to cover the costs. Read more here.