Causeway Coast and Glens Borough Council has become the second council in Northern Ireland to provide a dedicated sign language service for Deaf residents and visitors.
This service is being introduced at four venues across the borough and can be accessed via the council website. The SignVideo facility will be available in Sheskburn House, Sallycastle; Riada House, Ballymoney; Cloonavin, Coleraine and Limavady Council Offices. The service will allow Deaf people to independently communicate with hearing people via a British Sign Language interpreter in real time, on a video relay system.
The service will be available to be used from Monday to Friday between the hours of 9am – 5pm.
Welcoming the initiative, the Mayor of Causeway Coast and Glen Borough Council Councillor Sean Bateson said: “We’re delighted to be working with SignVideo to offer this invaluable interpreting service. Ultimately we want to make communication easy for everyone and this is certainly a very positive step in ensuring we achieve this. It places equality at the centre of customer services for residents and visitors alike.”
Jeff McWhinney, Chairman and Founder of SignVideo said: “I was born and grew up in Northern Ireland, therefore I am really proud to see a second council in Northern Ireland launch SignVideo. It is vitally important for the Deaf community to have the opportunity to independently contact the council whenever they have the need to. They may need to contact them regarding council services such as dog licensing, refuse collections etc and now they have this access in real time.”
To find out more, visit www.causewaycoastandglens.gov.uk/signvideo