NPower, the energy company, want to ensure that their customer support is accessible to everyone so they are launching SignVideo!
Their new SignVideo video relay service offers their Deaf and Hard of Hearing customers who use British Sign Language (BSL) easy access to an online interpreter, enabling them to discuss their energy account securely with a hearing NPower customer service agent.
Deaf customers can contact NPower‘s advisors to discuss their energy account, from paying bills to receiving energy saving tips to help reduce their usage.
To access the service download our app today and click to call npower straight from our free in-app Directory.
Alternatively, you can visit Npower’s website and call from there. The service is available Monday – Friday 8:00am to 6:00pm.