What are the benefits to deaf people using SignVideo Video Remote Interpretation (VRI) services?
We are trying to overcome the usual everyday challenges that deaf and hard of hearing people, who use BSL, face in their home life. Imagine the frustration when a deaf person receives a letter from a service supplier (their GP or council perhaps) asking them to call to book an appointment or discuss a matter. No other way of getting in touch is offered and they are often forced to ask a hearing friend or relative to either call on their behalf or attend the meeting with them to translate into sign language. This is not an acceptable situation in modern times and can be very embarrassing for a deaf person, especially if it’s a personal or sensitive matter.
Together we can change that.
In addition to barriers to accessing information, social isolation can be a real threat for deaf BSL users. We can ensure life for the elderly for example, can become much more accessible since using SignVideo can bring them closer to hearing family members and friends, reducing the risk of loneliness and exclusion.